James W. Heaton President	Home Office: 20th & Chapline Streets Wheeling, W. Va. 26003 Phone (304) 232-4550	District Offices: Clrksburg. W. Va. 26301 (304) 624-7409 Martinsburg, W Va. 25401 (304) 263-7785

April 6, 1982

Mr. David Shapiro
Sales Representative
SYS-ED
One Park Avenue
New York, N.Y. 10016

Dear Mr. Shapiro,

I would like to thank you, Mr. Robert Blumfeld, and especially, Mr. Neil Stokes for your assistance in providing training in CICS COBOL COMMAND LEVEL Programming.

I feel the staff at SYS-ED did an excellent job in providing information in preparation of the class. The text manuals are well organized and show many practical examples. In addition to this, Mr. Stokes was very professional in presenting the material in a clear and concise manner.

I felt very satisfied with my decision to have SYS-ED help in our training needs, and would not hesitate to call upon you for assistance in the future.

Sincerely,

(Signature on file)