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| Computer Applications Catalog |
Mod A: Volume 2: January 2007 |
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About SYS-ED |
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SYS-ED is committed to:
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helping organizations develop specialized expertise in application software, programming languages, databases, and systems software. |
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enabling IT professionals to stay state-of-the-art and be more successful at their jobs. |
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providing mid-sized and small businesses with the skillset to utilize software technologies for improving employee productivity and expanding their businesses. |
Our consultancy groups average over 30 years of business and application experience across the complete range of computer systems- hardware and software. We understand the real world use of the software and challenges encountered in using computers for the effective processing of data. Our computer specialists will make the difference in the way your organization utilizes its computer technology and maximizes its return on investment.
To become a recognized source of excellence in technical training requires more than commitment, investment, and dedication. It requires the constant questioning and reassessment of how people learn. This is the philosophy which underlies the SYS-ED way of doing business.
SYS-ED courses are skills-based computer courses; there is no grading system associated with SYS-ED courses. Upon request by the organization which is sponsoring its employee to attend a SYS ED course, a report regarding the successful completion of workshops/walkthroughs will be provided.
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Each course day includes 7 hours of course instruction and workshop. There are two 15 minute breaks in the morning and afternoon sessions. |
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No courses are scheduled on legal holidays. |
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An organization will not be allowed to enroll its employees in a SYS-ED catalog course without acknowledging the content of the SYS-ED course as listed in this catalog. |
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Enrollments can be made up to any time up to the day prior to the course date. |
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Organizations sending their employees to SYS-ED courses will be required to have a licensed version of the software product. |
SYS-ED courses and training programs are not intended for the general public. They are intended exclusively for Fortune 2000 corporations, government municipalities, healthcare providers, mid-sized businesses, and business professionals.
Building a Reputation One Course at a Time
The list of satisfied clients reflects programs and courses we have conducted since 1981. Testimonials can be viewed by typing Areferences@ or Ashow me@, from any search field via the SYS-ED website - www.sysed.com.
If you have an emergency training requirement, go to the homepage of the SYS-ED website at www.sysed.com, and invoke the “Special Requests” from the “Support Download“ menu and type in your request. Or have a SYS-ED Training Consultant contact you by using the “Correspondence” menu. Worst case, you can always contact us via telephone at 212-564-9147.
After the course is over, students are welcome to stay in contact with SYS-ED and ask questions. On-line help is available through our website at www.sysed.com.
The SYS-ED training center is conveniently located in close proximity to all major subway lines (B,D,F,1,2,3,4,5,6, and PATH), commuter railroads - Grand Central and Pennsylvania Station, and Commuter bus lines - PATH.
All computers are networked with access to a high speed broadband line and 3 networked printers. The building lobby has a snack bar and public telephones. The training facility is accessible to handicapped individuals.
What Makes a Great Training Center
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Cross-Platform Expertise - PC, Macintosh, internetworking, web development, client/server, IBM mainframe, ORACLE, UNIX, Java, and .NET training, and consulting. |
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Talented Instructors - Who are systems, applications, and business solution experts certified in their area of expertise and who know how to communicate with and guide adult learners. Instructors who consistently score "excellent" ratings on student evaluations. |
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Hands-on Training - Each student has his/her own computer for maximum involvement. |
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Small Classes - Everyone receives personalized attention from our instructors. |
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Modern equipment and the latest software releases, to optimize the learning experience. |
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Comprehensive, feature-packed classes presented in a logical, step-by-step format with ample opportunity for practice and reinforcement of what you learned. |
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Excellent Courseware - SYS-ED courseware and training aids used in class will serve as valuable reference material back on the job. |
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Support for Old Software - We continue to support/train on legacy software. This allows us to help you to migrate/upgrade your mission critical software and systems. |
SYS-ED has the ability to provide tailored private courses. Our instructors will incorporate actual problems in your organization with the material they are presenting.
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Attendees who have not mastered the subject matter may repeat the course free of charge. |
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Organizations, which use SYS-ED for a private training, have the right to send new hires to that course through our New York schedule at a special fee. |
We can also provide a custom program combining elements of both private and public training options.
SYS-ED has mobile/portable classrooms - computer hardware, network hubs, wiring, multi media projectors, etc. - which can be used for delivering the SYS-ED courses. These courses can be delivered at your locations or through hotel/conference facilities.
Using this Catalog in Conjunction with the SYS-ED Website
The course offerings included in this catalog have been reviewed and approved by the New York State Department of Education. The course titles and topics can also be viewed through the SYS-ED search engine.
In order to receive additional, updated or customized information on the courses listed in this catalog, go to the SYS-ED website at www.sysed.com and access the search engine in the upper left hand corner of the page. Type in the word/term that you are interested in and click on the Search button. Information can then be printed directly from your computer screen. E-mails can also be directed to a SYS-ED Director or licensed Private School Agent from SYS-ED websites.
Name of School and Governing Body
SYS-ED is sanctioned by the New York State, Bureau of Proprietary School Supervision. SYS-ED has been authorized by the State of New York to develop and conduct computer seminars since 1982.
Officials and Instructional Personnel
David Shapiro, Director, Registered Business
School Teacher, and Private School Agent
BA, Union College, MBA, Cornell University
David Silverberg, Director, Registered Business
School Teacher and Private School Agent
BS, Brooklyn College, MS, Computer Science, Pratt Institute, MS, Management,
Polytechnic Institute
Mr. Shapiro and Mr. Silverberg have over 50 years of experience across the complete range of computer hardware and software. They have been teaching seminars for Fortune 2000 corporations, consulting companies, government municipalities, and healthcare facilities since 1981. They are involved in the daily operation of SYS-ED.
Updated information on instructional personnel is listed on the SYS-ED website:
http://www.sysed.com/insplace.asp
Courses are not offered on the standard Federal holidays: President=s Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas.
School Policy and Regulations on Enrollment Dates and Entrance Requirements
No one is allowed to enroll in a SYS-ED course without receiving this catalog, reviewing course topics, and having a consultation with a SYS-ED Director. Enrollment can be made at any time up to the start of the course.
Standards of Progress and Leave of Absence
There are no standards of progress associated with SYS-ED’s skill-based courses. At the discretion of the organization sending its employee to the course, an optional pre and post course assessment will be implemented. In the event of a leave of absence or tardiness, a student may attend the next scheduled course in order to make up for any subject matter which has been missed.
No Grading System / No Granting Credit for Previous Education and Training
SYS-ED courses are not intended for the general public and accordingly there is no “pass rate” associated with the school’s graduates for license of any certificate exam required by state or city for employment. There is no policy for granting credit for previous education and training which can be applied to a SYS-ED course.
SYS-ED offers no financial aid; SYS-ED courses are not intended for the general public.
Student Rights, Responsibilities, and Eligibility
Student responsibilities are based upon the code of conduct required by the respective organizations/employers who will be sponsoring/paying for them to attend a SYS-ED course.
Student Completion and Job Placement
It is SYS-ED policy not to engage in any job placement or posting of job openings.
SYS-ED offers no data regarding:
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Student completion and job placement. |
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School’s graduates for license of any certificate exam required by state or city for employment. |
Any Questions or Require Additional Information
David Shapiro and David Silverberg are the designated SYS-ED employees who will be available in assisting students in obtaining information. Information can also be requested from SYS-ED websites at support@sysed.com.
Disclosure Statement / Catalog Disclaimer
Prior to enrollment in a SYS-ED course, the student will be required to review this catalog for factual information. The student should be aware that some information in the catalog may change. It is recommended that students considering enrollment, check with the school director to determine if there is any change from the information provided in the catalog. In addition, a catalog will contain information on the school's teaching Personnel and courses/curricula offered. Please be advised that the State Education Department separately licenses all teaching personnel and independently approves all courses and curricula offered. It is again recommended that you check with the school director to determine if there are any changes in the courses/curricula offered or the teaching personnel listed in the catalog.
Complaints and Tuition Refunds
Complaints can be addressed at any time to a SYS-ED Director, David Shapiro or David Silverberg, or the course instructor.
Organizations and individuals who are not satisfied with the quality of a SYS-ED course can either:
| 1. | Retake the course free of charge. |
| 2. | Return the course workbook by the middle of the course and execute a statement stating that he/she will be leaving the course. The student will receive a full refund within 30 working days of the written complaint. |
In addition to this complaint and tuition refund policy, SYS-ED adheres to the complete statement of the complaint procedures and tuition refund policy mandated by the New York State Department of Proprietary School Supervision.
If you are or were a student or an employee of a Licensed Private or Registered Business School in the State of New York and you believe that the school, or anyone representing the school, has acted unlawfully, you have a right to file a complaint with the New York State Education Department.
You may make complaints about the conduct of the school; advertising; standards and methods of instruction; equipment; facilities; qualifications of teaching and management personnel; enrollment agreement; methods of collecting tuition and other charge; school license or registration; school and student records; and private school agents.
The steps for filing a complaint are:
| 1. | Write to the New York State
Education Department, Bureau of Proprietary School Supervision: Investigation & Audit Unit / 116 West 32nd Street, 5th floor / New York, NY 10001 |
| 2. | Telephone the Department at (212) 643 4760 requesting an interview for the purpose of filing a written complaint. Bring all relevant documents with you to the interview, including an enrollment agreement, financial aid application, transcripts, etc. An investigator from the Department will meet with you and go through your complaint in detail. |
If you cannot come for an interview, send a letter or call the office to request a complaint form. You must complete and sign this form and mail it to the office. Please include with it copies of all relevant documents. You should keep the originals. You must file a complaint within two years after the alleged illegal conduct took place. The Bureau cannot investigate any complaint more than two years after the date of the occurrence. The investigator will attempt to resolve the complaint as quickly as possible and may contact you in the future with follow-up questions. You should provide all information requested as quickly as possible; delay may affect the investigation of your complaint. When appropriate, the investigator will try to negotiate with the school informally. If the Department determines that violations of law have been committed and the school fails to take satisfactory and appropriate action then the Department may proceed with formal disciplinary charges. In addition to filing a complaint with the Department, you may also try to resolve your complaint directly with the school. Use the school's internal grievance procedure or discuss your problems with teachers, department heads, or the school director. We suggest that you do so in writing and that you keep copies of all correspondence to the school. However, the school cannot require you to do this before you file a complaint with the New York State Education Department. If you do file a complaint with the Department, please advise the Bureau of any action that you take to attempt to resolve your complaint.
Withdrawal: Notification of the Director
The failure of a student to notify the director in writing of withdrawal delay refund of tuition due pursuant to Section 5002 of the Education Law.
The Tuition Reimbursement Fund is designed to protect the financial interest of students attending proprietary schools. If a school closes while you are in attendance prior to the completion of your educational program then you may be eligible for a refund of all tuition expenses, which you have paid. If you drop out of school prior to completion and you file a complaint against the school with the State Education Department, you may be eligible to receive a tuition refund if the State Education Department is able to provide factual support that your complaint is valid and to determine that there was a violation of Education Law or the Commissioner's Regulations as specified in Section 126.17 of the Commissioner's Regulations.
To file a claim to the Tuition Reimbursement Fund, you must first file a complaint with the Bureau of Proprietary School Supervision, New York State Education Department, 116 West 32nd Street, 5th floor, New York, NY 10001. The staff of the State Education Department will assist you in the preparation of a tuition reimbursement form. A sample of this form will be provided to you upon enrollment at SYS-ED.
